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Client Satisfaction Survey


 
Outline

🌚 Client Name

📬 Client email

⏳ Period data

Put the client's name here
Please write client email here

10/5/2025

✨ Help us be better for you

1. Have you ever used a product form?

  • Yes
  • Never

2. How offen do you use our platform?

  • Daily
  • Weekly
  • Once a week
  • Bi-week
  • Infrequently
  • Don't use

3. Are you pleased with our product?

  • Satisfied
  • Neutral
  • Dissatisfied

4. Do you use other similar solutions?

  • Yes [please specify which ones]
  • No

5. Have you needed to contact customer service?

  • Yes
  • No

6. How can we improve your experience?

Please leave your feedback here

7. What do you pay attention to first when you visit our website?

Please leave your feedback here

8. What industry are you in?

Please leave your feedback here

9.Please rate our platform for the following parameters:

  • Peed
  • Satisfied
  • Dissatisfied
  • Neutral
  • Value for money
  • Satisfied
  • Dissatisfied
  • Neutral
  • Support
  • Satisfied
  • Dissatisfied
  • Neutral

10.What do you pay attention to when choosing a tool?

  • Price
  • Speed
  • Support
  • User-friendly interface
  • Design
  • Availability of paid features
  • Access to other users
  • Eease of use
  • Integration with other tools

Upload Documents

 
Upload files
Here, you can add some helpful information about file uploading
Drag file(s) here or click to upload



Template Description

This template is designed to help you gather valuable feedback from clients regarding their experience with your product. It includes a series of questions that cover usage frequency, satisfaction levels, and areas for improvement. By filling out this template, you can gain insights into how clients interact with your platform and identify opportunities to enhance their experience.

How to Use

  • Client Information: Fill in the client's name, email, and the date of the feedback period.
  • Survey Questions: Ask the client to answer each question by selecting the appropriate option or providing detailed feedback where requested.
  • Rating Parameters: Have the client rate specific aspects of your platform such as speed, value for money, and support.
  • Upload Documents: If necessary, clients can upload relevant documents to support their feedback.

Call to Action

  • Fill out the client information: Ensure you have the client's name, email, and feedback period date.
  • Distribute the survey: Share the template with clients to collect their responses.
  • Review feedback: Analyze the collected data to understand client satisfaction and areas for improvement.